Mobile Restaurant Information System Integrating Reservation Navigating and Parking Management

In recent years, with the pace of technological development, people have become more and more demanding in terms of quality of life. At the same time the restaurant industry has become one of the largest industries in the world. To follow international trends and development in the restaurant business in Taiwan, various types of theme restaurants and cafes have emerged. Needless to say competition is intense. In such an environment, raising service quality and management performance are the foremost goals; informatization is the key to these goals. A restaurant information system is the digital nervous system of restaurant management, containing all the relevant processes. Management can understand operational conditions through a restaurant information system and respond to them. They can become aware of competitor challenges or customer needs and then formulate strategies accordingly. A restaurant information system combines software and hardware; it provides restaurant management with precise, direct, and abundant information, which can enhance insight and productivity. This study developed a restaurant information system aimed at online restaurant services and information management. Combined with a parking management system and GPS navigating technology, this powerful system applies object-oriented techniques; the extensibility of object-oriented systems allows integration with different information system cores, providing diversified management and new informational services. Functions can be easily extended, increasing the flexibility of the system. This information system can enhance competition, create overall advantage, and increase operational efficiency and performance. Keywordservice quality, restaurant information system, object-oriented system, GPS